Booking Terms & Conditions

Service bookings

Prices shown on the booking page include VAT unless stated otherwise. The selected service covers the work described for that service. Additional work, parts or faults identified during the visit may be chargeable and will be discussed before additional work is carried out.

Appointment times

Appointment dates and times are subject to availability. We aim to attend within the selected time window and will contact you if circumstances require a change.

Access and parking

The customer is responsible for providing safe access to the property and appliance. Suitable parking should be available reasonably close to the property where possible.

Cancellations and changes

Please give as much notice as possible if you need to cancel or rearrange an appointment. We reserve the right to charge for missed appointments or late cancellations where costs have been incurred.

Boiler and appliance servicing

A standard service is based on an appliance that is operational and accessible. Fault-finding, repairs, replacement parts and remedial work are not included unless specifically stated in the selected service.

Gas safety certificates

The advertised certificate price applies to the number and type of appliances stated in the booked service. Additional appliances or remedial work are charged separately.

LPG services

LPG services must be booked using the relevant LPG option so the correct competence, equipment and appointment allocation can be provided.

Payment

Payment is due in accordance with the option selected at checkout. Online card payments are processed securely by the payment provider. We do not store customers' card details on this website.

Contact

Belper Gas & Heating Limited · 07415 242 990 · contact@belpergasandheating.co.uk